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Our Privacy Policy

Last Updated: Dec 7, 2023

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USES OF E-MAIL ADDRESSES

Uncle Julio’s and its affiliates may periodically send informational or promotional e-mail messages. You will not receive such e-mail messages unless, at the time you provided us with your e-mail address, you indicated that you wished to receive such e-mails. If you are asked for your e-mail address and not given the opportunity to opt-out of receiving additional information, then the e-mail address is to be used for the specific service you requested only and will be deleted when you request the service be discontinued. If you subscribe to receive e-mails from Uncle Julio’s and wish to stop receiving such e-mails, you may request discontinuation of e-mail messages by clicking on the “Unsubscribe” link on the e-mail you receive or on the UncleJulios.com web site.

USE OF OUR HAND-HELD PAYMENT DEVICES

We may disclose personal information to third parties that run promotions, contests, advertisements, surveys or other events or activities in connection with RAIL or our other products and services. You may unsubscribe to the emails by selecting the unsubscribe button at any time.

COLLECTION OF INFORMATION BY THIRD-PARTY SITES AND SPONSORS

UncleJulios.com may contain links to various other sites. While we encourage other site developers to adopt privacy policies that build users’ trust and confidence in the Internet, we are not responsible for the privacy practices or the content of web sites linked to our sites or to which we link. Visitors should consult the other sites’ privacy policies, as we have no control over the information that is submitted to, or collected by, these third parties.

IP ADDRESSES

An IP address is a number that is assigned to your computer whenever you’re using the Internet. Web servers and other systems on the Internet automatically identify your computer by its IP address.

Uncle Julio’s and its affiliates collect IP addresses for the purposes of system administration, to report aggregated information to our sponsors, and to audit the use of our site. When visitors request pages from UncleJulios.com, our servers log the visitor’s IP address. We do not link IP addresses to anything personally identifiable, which means that a visitor’s session will be logged, but the visitor remains anonymous to us.

OUR COMMITMENT TO SECURITY

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect via the Internet. We do not sell, trade, or rent your personal information without your prior knowledge and permission.

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Location Information, including general location data

Cookie Policy

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Online Ordering & Reservation Service.

The categories of information we may collect include:

Online Ordering & Reservation Service

  • Personal Identifiers, including Name, Email address, Postal address, and Telephone number
  • Commercial Information, including Purchases

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location dataWe retain information for different periods of time depending on the purposes for which we collect and use it. We will delete or de-identify information when it is no longer needed to fulfill the purposes listed for each category above unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card numberWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you. We will delete or de-identify information when it is no longer needed to fulfill the purposes listed for each category above unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, PurchasesWe keep customer feedback and correspondence with our customer service for different periods of time depending on the purposes for which we collect and use it. We will delete or de-identify information when it is no longer needed to fulfill the purposes listed for each category above unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, PurchasesWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, PurchasesWe retain review, survey, and feedback data for different periods of time depending on the purposes for which we collect and use it. We will delete or de-identify information when it is no longer needed to fulfill the purposes listed for each category above unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information.
Data we collect in connection with privacy requests, including Name, Email address, Online IdentifiersWe retain records related to privacy requests as long as necessary to comply with our legal obligations.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Analyzing Data
  • Conducting Surveys
  • Fulfilling Customer Orders
  • Managing Event & Guest Data
  • Meeting Compliance & Legal Requirements
  • Operating Our Website or Mobile Apps
  • Processing Payments
  • Providing Customer Support
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersGovernance, Risk & Compliance Software and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Internet ActivitySales & Marketing ToolsAd Networks and Data Analytics Providers
Commercial InformationSales & Marketing ToolsAd Networks
Financial InformationSales & Marketing ToolsAd Networks
Location InformationSales & Marketing ToolsData Analytics Providers